Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Sep 2020 12:23:45 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1537198 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Alaa,     Thank you for getting in touch with us.       With reference to order no #6227133765    We sincerely apologise for the inconvenience caused to you.     This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.      We would also request you to provide us some snapshots of the wrong item you received. You will a option attached file and attach the image of the item.     We look forward to hearing from you.     Please note that this case will be automatically closed if we don't hear from you within 24 hours.     Your friends,  The Support Team