Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 30 Sep 2020 12:21:04 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear Max Team,<div><br></div>
<div>Thank you for the assistance.</div>
<div><br></div>
<div>Since I have already returned the below items with the Aramex representative (Contact number: +966 532155933) who called me to deliver the items on 17 Sept 2020. Unfortunately he didn't give me any receipt or tracking number of return and I have also not received any collection number from Max.</div>
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<div>Below are the details of my order number and returned items;<br>
</div>
<div><b><br></b></div>
<div><b>Order # 6223024938</b></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MjEyOTc4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HJyFUNVPUgXUNSevUkrd5sapRMIX62EThZ0x2bFhbIk" alt="Screenshot_20200930-151230_Max.jpg" width="230" height="472"></div>
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<div><br></div>
<div>Please do the needful to refund my money back at the soonest possible time.</div>
<div><br></div>
<div>Thank you</div>
<div><br></div>
<div><b>Bijumon Cherian</b></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Sep 30, 2020 at 10:55 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">
<div dir="ltr">Hi Bijumon,</div>
<div><br></div>
<div dir="ltr">Thank you for getting in touch with us.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would request you to please share the  tracking id and the name of the returned item along with the item id so that we can assist you further.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</div>
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<div dir="ltr"><div><br></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1531144