Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 29 Sep 2020 17:02:31 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div>We give the item to baby shop Sharjah city center store attached the picture and item number they will call me to replace the item <br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MTg0NDM3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ywZVmIgKQgVZWLTsLsxig4ngTG0KV1nDd8IdSvXFSrE"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MTg0NDM4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uf5vkK3G2YP2sClshlPLPEYL4hUn2FO-E03Avl_hO9A"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 29 Sep 2020, at 1:54 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Kaysee,</div>
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<div dir="ltr">Thank you for getting in touch with us.<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div dir="ltr">We would also request you to provide us some snapshots of the damaged item you have received along with the order number.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1525126