Subject: New Reply Received - Conversation with mahrukh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Sep 2020 15:52:46 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Conversation with mahrukh  Ticket comment <div>
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<div dir="auto">Hi! I’ve still not received my refund. Kindly check into the matter.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 18 Sep 2020 at 12:36 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<br><br><div dir="ltr">Hi Mahrukh,</div>
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<br><br><div style="box-sizing:border-box;word-break:break-word">Thank you for confirming us.</div>
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<br><br><br>We sincerely apologies for the inconvenience caused to you.</div>
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<br><br><br style="box-sizing:border-box"><div style="box-sizing:border-box;word-break:break-word" dir="ltr">We would like to inform you that your product will take 2-5 business days to reach our warehouse. </div>
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<br><br><div style="box-sizing:border-box;word-break:break-word">It will take <a href="https://www.google.com/maps/search/us+1-2?entry=gmail&amp;source=g" target="_blank" rel="noreferrer">us 1-2</a> business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<br><br><div style="box-sizing:border-box;word-break:break-word" dir="ltr">Once the refund is processed the amount you paid online will be refunded to your my credit wallet in 1 - 2 working days.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team<br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box"><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1478712