Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Sep 2020 11:28:30 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Singing Wayfarer                    Thank you for your help please need to know when will the order be delivered?           03:17 PM, 29th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:23 PM, 29th Sep                   Shivani                    We sincerely apologies for the delay in your order.           03:25 PM, 29th Sep                   Shivani                    We have forwarded your issue to our concern team. Once we will get any update we will get back to you.           03:25 PM, 29th Sep                   Shivani                    [email-masked] Is this your email?           03:25 PM, 29th Sep                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           03:26 PM, 29th Sep                   Shiv
 ani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           03:28 PM, 29th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1533431