Subject: New Reply Received - Fw: Fwd: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 28 Sep 2020 19:37:56 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Fw: Fwd: Share your feedback with us  Ticket comment <div>Hi</div>
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<div id="yMail_cursorElementTracker_1601321160117"> The same action should have taken initially with which we could have saved time and energy which costs morethan the refunded value. My fight was not for Aed 12.50 but was for the consumer rights and the nonresponse of your team and later justifying with your policies. The damaged item can be collected back else I can dispose it.  </div>
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<div id="yMail_cursorElementTracker_1601321734331">Any how thanks for resolving the case.</div>
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<div id="yMail_cursorElementTracker_1601321312341">Regards</div>
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<div id="yMail_cursorElementTracker_1601321315723">Prasad</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Sun, 27 Sep 2020 at 8:19 pm, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3381390730"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Prasad,<br><br>Thank you for your patience.<br><br>We would like to inform you that we have process the refund on 25 Sep, 2020.<br><br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1490667