Subject: New Reply Received - Reset my password
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Sep 2020 03:29:59 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Reset my password  Ticket comment <div class="WordSection1">
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2. Android/iOS Version<br>
3. Screenshot of the issue.<br>
4. Registered email address            <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal"><img width="1514" height="711" style="width:15.7708in;height:7.4041in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MTE1Njg5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sDK_4cZdAP124OW6jVipZg273ZCYH8NAMXNFwEDek6Y"></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, September 26, 2020 02:18 PM<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#1517989] - Reset my password</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mohammed,</span></div>
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Thank you for getting in touch with us.<br>
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We apologise for the inconvenience caused to you.<br>
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We would like you to clear the cookies and cache of your browser and app. Also, check your network connectivity. You can also reinstall or update your application.<br>
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If you still face the same issue please provide us the following details:<br>
1. App Version<br>
2. Android/iOS Version<br>
3. Screenshot of the issue.<br>
4. Registered email address.<br>
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Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1517989:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1517989