Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 27 Sep 2020 18:01:41 +0000

Hi Shivani Rani,  The customer has responded to the ticket.    Ticket comment <div dir="auto">
<div>Dear team.</div>
<div dir="auto">Here are some pictures of wrong delivery.. kindly see attach file. And give us solution . We need same what we ordered online .kindly give us solution now ..we are regular customer of max. But for online this is our first experience and not satisfied and the abaya which I received is useless for me as due to XXL size</div>
<div dir="auto"> kindly solve this ..</div>
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<div dir="auto">Regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 27 Sep 2020, 11:51 AM Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Zeeshan,</div>
<div dir="ltr">​</div>
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<div>Thank you for getting in touch with us.</div>
<div><div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div><div dir="ltr"> <br style="box-sizing:border-box">With reference to order no #6227278121<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
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<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
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<div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px'></div>
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<div class="attach-error">Attachment(s) that exceed the 20 MB limit have been dropped. Please reach out to the sender.</div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043151120314'>IMG_20200927_203722.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043151120315'>IMG_20200927_203433.jpg</a><br />3. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043151120316'>IMG_20200927_203422.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1521546