Subject: Ticket Assigned - Conversation with syed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Sep 2020 14:41:37 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with syed syed                    Customer:  ?? Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Syed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6226396010 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:25 PM, 27th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           06:29 PM, 27th Sep                   Shivani                    Kindly share your contact number and complete address so we can forward it to our team.           06:31 PM, 27th Sep                     syed                    0506596750           06:32 PM, 27th Sep                   Shivani                    Please share your complete delivery address.           06:34 PM, 27th Sep                     syed                    Vision building , khalidiyah street , jeddah           06:36 PM, 27th Sep                   Shivani                    Thank you for your response.           06:37 PM, 27th Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           06:38 PM, 27th Sep                   Shivani                    Is there anything else I can help you with?            06:38 PM, 27th Sep                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           06:41 PM, 27th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1525745