Subject: New Reply Received - Change my order
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 27 Sep 2020 14:10:02 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Change my order   Ticket comment <div>Thank you for your response,
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<div>Will I get a full refund ? If I cancelled the order <br>
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<div>On Sep 27, 2020, at 5:45 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div>Hi Rawan,</div>
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Thank you for getting in touch with us.<br>
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We would like to inform you that at this time we do not have an option to offer exchanges. However, we request you to cancel this order and place a new order again with the desired color.</div>
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Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery<br>
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Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1522885