Subject: Ticket Assigned - Conversation with grace zel sua
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Sep 2020 14:07:28 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with grace zel sua grace zel sua                    Bot:  Hi again! Bot:  Please enter your name Customer:  grace zel sua Bot:  Hi Grace Zel Sua ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6227166632 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542871162            06:00 PM, 27th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           06:01 PM, 27th Sep                     grace zel sua                    When I collect my order? How many days it's process?           06:02 PM, 27th Sep                   Shivani                    We would like to inform you that your order has been placed successfully on 25 Sep, 2020.           06:03 PM, 27th Sep                   Shivani                    The order usually ready for pick up in 3 - 4 working days.           06:03 PM, 27th Sep                     grace zel sua                    Yes.. So I will expect it tomorrow?           06:04 PM, 27th Sep                   Shivani                    Once the order will be ready for pick up you will receive notification.           06:05 PM, 27th Sep                   Shivani                    Is there anything else I can help you with?            06:05 PM, 27th Sep                     grace zel sua                    OK... Tnk u           06:05 PM, 27th Sep                   Shivani                    You're most welcome.           06:06 PM, 27th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           06:06 PM, 27th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1525573