Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Sep 2020 06:25:42 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div>Hello Good day.<br>Kindly find attached photo that need to replace with the same item.<br>Sorry for the delay because I was very busy. Thanks for understanding.<br><br>Best Regards,<br><br>Remus Estalilla<br>Depot Repair Center - Central Region<br>Alhamrani Universal Company<br>P.O. Box 325293, Riyadh 11371, KSA<br>Mobile (+966) 50-0215-892<br><br><a href="http://www.universal.com.sa" rel="noreferrer">www.universal.com.sa</a><br><br>________________________________________<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>From: Centrepoint [[email-masked]]<br>Sent: Friday, September 25, 2020 5:38 PM<br>To: Remus Viloan Estalilla<br>Subject: Re: [#1517908] - Product information<br><br>Hi Remus,<br><br>Thank you for getting in touch with us.<br><br>With reference to order no #6225111685<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases.<br><br>We would also request you to provide us some snapshots of the damaged item you have received.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br><br><br>1517908:1125156<br><br>This message (including any attachments) is intended only for the use
  of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.<br><br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043151051441'>received_1985160774949431.png</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043151051442'>Screenshot_20200927-091809.png</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043151051443'>Screenshot_20200927-091742.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1517908