Subject: New Reply Received - Order#8397317857
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Sep 2020 20:14:02 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order#8397317857  Ticket comment <div dir="ltr">Sir/Ma'am,<div><br></div>
<div>I have contacted the bank and as per their records they have not charged twice. They are saying it is charged by merchant. Please check your record one more time and do the return as soon as possible. Here is the attachment from my bank statement that is clearly transferred  in your company name.</div>
<div><br></div>
<div>Regards,  </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Sep 15, 2020 at 1:01 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div>
<div>Hi Mahesh,</div>
<div>
<br>Thank you for getting in touch with us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you that we have charged you only once and if the amount has been deducted twice, kindly contact you bank and they would be happy to help you.</div>
<div>
<br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br>
</div>
</div>
<div dir="ltr">
<div><br></div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043150907542'>Center Point 2 Times Charged-1.pdf</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043150907543'>Center Point 2 Times Charged-2.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1479303