Subject: Ticket Assigned - Damaged product Order 9604283092
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Sep 2020 05:19:56 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged product Order 9604283092 Hello. Hope you are well. I have a query regarding the order i placed
online with order number 9604283092. One of the product from my order (baby
soft cream) is badly damaged and not in a condition to be sold on a reputed
website like yours. Even before collecting the order i requested the
executive on the click and collect  counter to give me a new product or
place me a refund. They accept that the product is in bad condition, But
couldn't help me and advised me to write an email to the customer service
with the picture of the product. I request you to please replace this
product and send me the new one. No parents in the world would use this
product on the baby. Its in very bad condition.

Regards

Siddique
0507869688

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1515975