Subject: Ticket Assigned - Fw: We’ve received your return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Sep 2020 05:17:06 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Fw: We’ve received your return request.  Dear Sir,
Please note that your currier partner has collected return shipment before 3 days, but you didn't proceed return yet.
Order No. 9602547428
Regards,Ketan Borad+971-553803881+971-553803670

   ----- Forwarded message ----- From: Centrepoint <[email-masked]>To: Ketan Ratilal Borad <[email-masked]>Sent: Thursday, 24 September, 2020, 06:03:34 pm GMT+4Subject: We’ve received your return request.
   
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Thank you for submitting your Click & Collect return request

Hi Ketan Ratilal Borad, you’re almost there! You can finish returning this product in a few easy steps:
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1. Update your pick-up address 
 
 Please enter it  here  so we know where to collect your items from. Your return cannot be processed without a pickup address. 
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2. Confirm your pick-up
 
Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.
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3. Hand over your return
 
Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.
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4. Receive your refund
    
   -  Your product will take 3-5 business days to reach our warehouse. 
   -  We'll take 1 business day to conduct a quality check. 
   -  Your refund will be issued in 2-7 business days after the quality check. 
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Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1515680