Subject: partially shipped order
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Fri, 20 Dec 2019 06:23:22 -0700 (MST)

Hi Team, 

Problem Statement: (Partially shipped order) 

Ticket no: 327203 
Order Date : Nov 28, 2019 
Delivery Date: 30 Nov, 2019 
Order ID: 6454566718 
Tracking ID: S000288457109 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 4 items but as per the customer only received 3 items, Under the consignment details we can see that we have shipped only 3 items. 

Customer history: 1 ITEMS OUT OF 4 IS NOT SHIPPED, CUSTOMER WANTS THE SAME ASAP. 

The item is which is not shipped is #155864795 - Juniors and the cost of the item is SAR 609.00 

We have already escalated this issue to warehouse on 16 Dec,2019 but did not get any response. 

Please check and advice. 

Regards, 
Shivani