Subject: Partially shipped item
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Fri, 20 Dec 2019 06:20:22 -0700 (MST)

Hi Team, 

Problem Statement: (Partially shipped order) 

Order Date : Nov 27, 2019 
Pick up Date: Dec 5, 2019 
Order ID: 6454315700 
Store code: Splash21051 
Ticket no: 313957 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 3 items but as per the customer only received 2 items, Under the consignment details we can see that we have shipped only 2 items. 

Customer history: 1 ITEMS OUT OF 3 IS NOT SHIPPED, CUSTOMER WANTS THE SAME ASAP. 

The item is which is not shipped is 161735176 - - Plain Shirt with Spread Collar and Long Sleevees and the cost of the item is SAR 25 

We have already escalated this issue to the warehouse on 8 Dec, 2019 but did not get any response. 

Please look into this and advice. 

Regards, 
Shivani