Subject: return item not received in WH
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Tue, 17 Dec 2019 00:56:42 -0700 (MST)

Hi Team, 

Ticket number: 344859 
Order Date : Nov 22, 2019 
Order ID: 6453019833 

Issue Description: Customer raised a return request for the item #161928479 - Candy Cart Playset and then she wanted to return the item to store so she asked us to delete the return request. But on next day on 10 Dec, 2019 Aramex guy came and collect the item without giving any return slip. 

Item is #161928479 - - Candy Cart Playset and cost of the item is SAR 33.00 

We have been informed by the Wh team that they did not received the returned item. Also, she is asking for her refund. 
Please check and advice. 

Regards, 
Shivani