Subject: Ticket Assigned - Conversation with mahmoud
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 19:25:27 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mahmoud mahmoud                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mahmoud Bot:  Hi Mahmoud ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6241985711 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966562282605            11:14 PM, 14th Nov                  
  Mohammad                   Hi Mahmoud,thank you for contacting us. I'm Shafeeque .  How may I help you?           11:19 PM, 14th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           11:22 PM, 14th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:25 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1690829