Subject: Ticket Assigned - Conversation with faisal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 19:20:26 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faisal faisal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  faisal Bot:  Hi Faisal ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96569006618            11:08 PM, 14th Nov                     faisal                    Hey           11:10 PM, 14th Nov                   Mohammad                    Hi Faisal,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            11:13 PM, 14th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           11:17 PM, 14th Nov                   Mohammad                   يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            11:20 PM, 14th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:20 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1690811