Subject: Ticket Assigned - Conversation with sorry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 19:11:34 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sorry sorry                    Bot:  Hi again! Bot:  Please enter your name Customer:  noushadali Bot:  Hi Noushadali ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may tak
 e an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:20 PM, 14th Nov                     sorry                    Ok           10:24 PM, 14th Nov                     sorry                    Waiting           10:35 PM, 14th Nov                   Mohammad                   Hi Noushadali,thank you for contacting us. I'm Shafeeque .  How may I help you?           11:05 PM, 14th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           11:10 PM, 14
 th Nov                   Mohammad                   Looks like we are not connected.   Please feel free to reach out to us to the customer support No.  or you can drop us an email  Thank you for shopping with us           11:11 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1690791