Subject: Ticket Assigned - Conversation with rohith
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 18:30:39 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rohith rohith                    Bot:  Hi again! Customer:  /startOver Bot:  Please enter your name Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Rohith ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9633941167 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:40 PM, 14th Nov                     rohith                    Ok           09:40 PM, 14th Nov                   Mohammad                    Hi Rohith,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            09:45 PM, 14th Nov                     rohith                    Sir regarding my last order one item on that is now cancelled by max           09:46 PM, 14th Nov                     rohith                    Why that cancel           09:46 PM, 14th Nov                     rohith                    A denim shirt           09:47 PM, 14th Nov                     rohith                    Order number 9613941167           09:48 PM, 14th Nov                     rohith                    Now i check that item on site its alrdy have stock           09:48 PM, 14th Nov                     rohith                    Hellooooo           09:52 PM, 14th Nov                     rohith                    Are you there?           09:52 PM, 14th Nov                     rohith                    Helloo           09:55 PM, 14th Nov                     rohith                    I need the same           09:59 PM, 14th Nov                     rohith                    I like that shirt so much so i order           09:59 PM, 14th Nov                     rohith                    Its ur mistake so u will give me the same           10:00 PM, 14th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           10:15 PM, 14th Nov                   Mohammad                    we apologize for the inconvenience           10:15 PM, 14th Nov                     rohith                    Ok           10:17 PM, 14th Nov                   Mohammad                   The (Item ID 162043191 in your order ID 9613941167  cancelled due to quality issue and went  out of stock, so we've partially shipped           10:17 PM, 14th Nov                   Mohammad                   The site will be updated soon           10:17 PM, 14th Nov                   Mohammad                   Is there anything else that i can assist you with ?           10:17 PM, 14th Nov                     rohith                    Sir its still available on site           10:20 PM, 14th Nov                     rohith                    U can check           10:20 PM, 14th Nov                     rohith                    6 pcs available           10:20 PM, 14th Nov                     rohith                    If u have good quality of same product , can u give me the offer price?           10:22 PM, 14th Nov                   Mohammad                   We are sorry that the items are not available those have quality issue and the site will be update           10:30 PM, 14th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.           10:30 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1690655