Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 17:38:45 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  yes   i am here now Bot:  Hi Yes   I Am Here Now ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:24 PM, 14th Nov                     hi                    My problem is .. about the cart.. already complain but still not solve the issue.. i add some items but can't proceed.. this js the issue once i am applying for payment.. so its come back drieckly to cart.. i don't know why.           09:25 PM, 14th Nov                     hi                    Please let me know how we can proceed my order its still in the cart..           09:25 PM, 14th Nov                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            09:32 PM, 14th Nov                   Mohammad                   We apologies for the inconvenience caused.If you are still facing the issue, kindly clear your browser's search history and cookies and try Logging in again.If the same problem persists, please provide us with the screenshot of the error, the type of phone and the type of mobile version that you are using for further assistance.           09:34 PM, 14th Nov                   Mohammad                   Is there anything else that i can assist you with ?           09:38 PM, 14th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           09:38 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1690444