Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 17:03:23 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6240774305 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:28 PM, 14th Nov                     hi                    Hi, Order No :6240774305 Item : Striped T-shirt and Full Length Pyjama Set  I recevied only track pant,can you please send missing T-shirt           08:31 PM, 14th Nov                     hi                    Order No :6241714871 Item : Striped T-shirt and Full Length Pyjama Set  Please check this order also           08:33 PM, 14th Nov                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            08:47 PM, 14th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           08:56 PM, 14th Nov                   Mohammad                    we apologize for the inconvenience           08:58 PM, 14th Nov                   Mohammad                   This is not the experience we want However we are unable to reship the item .Kindly return the item as we are unable to reship the missing piece           09:01 PM, 14th Nov                   Mohammad                   As for the order ID: 6241714871 it is shipped and will be delivered soon           09:02 PM, 14th Nov                   Mohammad                   Is there anything else that i can assist you with ?           09:02 PM, 14th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           09:02 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1690288