Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 04:30:47 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9610470423 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:23 AM, 12th Nov                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .  How may I help you?           08:23 AM, 12th Nov                     hello                    Hi           08:23 AM, 12th Nov                   Mohammad                   how may i help you           08:24 AM, 12th Nov                     hello                    I want to check on my order. Its been 2 weeks since i see the status Preprocessing           08:24 AM, 12th Nov                   Mohammad                   As I can see your order Store in Transit you  will contacted  within 24-48 hours  for collection           08:28 AM, 12th Nov                     hello                    Hello           08:28 AM, 12th Nov                     hello                    I see this status for a while           08:29 AM, 12th Nov                     hello                    R u sure?           08:29 AM, 12th Nov                   Mohammad                   Sure , it will be done soon           08:30 AM, 12th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           08:30 AM, 12th Nov                     hello                    Ok, thank u           08:30 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679438