Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 02:48:23 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6240880895 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:37 AM, 12th Nov                     hi                    I i recieved message wathst my delivery was on its way           06:38 AM, 12th Nov                     hi                    Problem is.. the delivery is going to madinah.           06:39 AM, 12th Nov                     hi                    I am residing at Abqaiq ( Buqayq).           06:39 AM, 12th Nov                     hi                    Please for ypur necessary arrangement to send the items in buqayq.           06:41 AM, 12th Nov                     hi                    My address is ad dammam st. Cor madinah           06:41 AM, 12th Nov                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            06:41 AM, 12th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           06:44 AM, 12th Nov                   Mohammad                   As I can see your order is shipped and  our  courier partner will contact you within 24-48 hours to deliver at your address           06:45 AM, 12th Nov                   Mohammad                   Is there anything else that i can assist you with ?           06:46 AM, 12th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:48 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679368