Subject: Ticket Assigned - Conversation with muhammad khalid manj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 02:13:15 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad khalid manj muhammad khalid manj                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad khalid manj Bot:  Hi Muhammad Khalid Manj ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6241112387 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582086705            05:57 AM, 12th Nov                   Mohammad                   Hi Muhammad,thank you for contacting us. I'm Shafeeque .  How may I help you?           06:02 AM, 12th Nov                     muhammad khalid manj                    Hello           06:06 AM, 12th Nov                     muhammad khalid manj                    My oder no. 0582086705           06:07 AM, 12th Nov                     muhammad khalid manj                    Sorry           06:07 AM, 12th Nov                   Mohammad                   As per our record the order has been cancelled due to the quality issue of the product and the amount is refunded to your card           06:09 AM, 12th Nov                     muhammad khalid manj                    My order no.  62411187           06:09 AM, 12th Nov                     muhammad khalid manj                    Whycancelled my order ?           06:09 AM, 12th Nov                   Mohammad                   please try to place a new order once the item is availabe on the website           06:09 AM, 12th Nov                     muhammad khalid manj                    I dont cancelled my order           06:10 AM, 12th Nov                     muhammad khalid manj                    No this item is not avalible now in your web           06:10 AM, 12th Nov                   Mohammad                    we apologize for the inconvenience , the order has been cancelled by our team due to the quality issue of the product           06:11 AM, 12th Nov                   Mohammad                   Is there anything else that i can assist you with ?           06:11 AM, 12th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           06:13 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679350