Subject: Ticket Assigned - Conversation with babu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 20:52:06 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with babu babu                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  babu Bot:  Hi Babu ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6241279628 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0531825177            12:31 AM, 12th Nov                     babu                    I change my option           12:32 AM, 12th Nov                     babu                    I like my order recived in near store           12:33 AM, 12th Nov                   Mohammad                    Hi Babu,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            12:39 AM, 12th Nov                   Mohammad                   Sorry for the late response, As per the system the order is placed for home delivery and we are unable to modify the order once it is placed           12:44 AM, 12th Nov                   Mohammad                   It will be delivered to your home           12:45 AM, 12th Nov                   Mohammad                   Is there anything else that i can assist you with ?           12:45 AM, 12th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:51 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679036