Subject: Ticket Assigned - Conversation with muhammad farooq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 18:18:54 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad farooq muhammad farooq                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad farooq Bot:  Hi Muhammad Farooq ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543236201            09:43 PM, 11th Nov                     muhammad farooq                    Hi           09:44 PM, 11th Nov                     muhammad farooq                    order  number 6240200586           09:45 PM, 11th Nov                     muhammad farooq                    Re: [#1672397] Complaint number           09:45 PM, 11th Nov                     muhammad farooq                    ?           09:46 PM, 11th Nov                     muhammad farooq                    ?           09:47 PM, 11th Nov                     muhammad farooq                    ?           09:48 PM, 11th Nov                     muhammad farooq                    ?           09:49 PM, 11th Nov                     muhammad farooq                    ?           09:52 PM, 11th Nov                     muhammad farooq                    I am tired up now with service           09:53 PM, 11th Nov                     muhammad farooq                    Wait wait wait           09:54 PM, 11th Nov                     muhammad farooq                    First of all you people delivering wrong orders           09:54 PM, 11th Nov                     muhammad farooq                    Helloooooooiii           09:56 PM, 11th Nov                   Mohammad                    Hi Muhammad ,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            10:13 PM, 11th Nov                   Mohammad                   Hi sorry, I'm not getting a response from you. Are we still connected?           10:16 PM, 11th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:18 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1678546