Subject: Ticket Assigned - Conversation with maya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 17:40:27 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maya maya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maya Bot:  Hi Maya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9613528740 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971582795966            09:18 PM, 11th Nov                     maya                    I placed an order today # 9613528740 butjust i received a messge to my account that my order was cancelled.  What is the reason?           09:20 PM, 11th Nov                   Mohammad                    Hi Maya,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            09:30 PM, 11th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           09:30 PM, 11th Nov                   Mohammad                   Thank you for holding up            09:30 PM, 11th Nov                   Mohammad                   As per the record 1 item (Tape Detail Joggers with Pockets and Drawstring Closure) only has been cancelled due to being out of stock and rest of the order will be delivered to you           09:32 PM, 11th Nov                   Mohammad                   Is there anything else I can help you with?            09:32 PM, 11th Nov                   Mohammad                   It was a pleasure assisting you.           09:40 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1678400