Subject: New Reply Received - شكوى
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 26 Oct 2020 16:30:56 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  شكوى   Ticket comment <div>Dear Team,<br>
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Please confirm the number of boxes the customer received, and the number of boxes dispatched from your end.
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<span class="labelnormal"><span class="labelname_sf">Kind Regards<br>
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Tariq Almadhoun </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/10/2020 8:04 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1533597] - شكوى<br>
 
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<div dir="ltr">Hi Team,<br>
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Problem Statement: Need POD<br>
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Order Date : 24/09/2020<br>
Order ID:6227032599<br>
Tracking ID: S002410381024<br>
Assistance Required: Need missing item<br>
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Issue Description: All items have been shipped and delivered to you from the Warehouse<br>
Kindly confirm how many boxes you have delivered.<br>
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Regards,<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">في الأحد, 25 أكتوبر في 5:58 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; كتب: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: (Missing items)<br>
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Order Date : 24/09/2020<br>
Order ID:6227032599<br>
Tracking ID: S002410381024<br>
Assistance Required: Need missing item<br>
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Issue Description: Customer placed order for 8 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 8 items has been shipped/Delivered from our side. ​.</span></div>

<div dir="ltr"><span class="separator">Kindly confirm how many boxes you have delivered.</span></div>

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<span class="separator">Regards,<br>
Shafeeque</span>
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<span class="separator">في الأثنين, 19 أكتوبر في 11:54 AM <span class="separator">, Babyshop &lt;[email-masked]&gt; كتب: </span></span>

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<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span class="separator"><span class="separator"><span dir="rtl" lang="ar-SA">مرحبا فهد،</span></span></span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span class="separator"><span class="separator"><span lang="ar-SA">شكراً لك على تواصلك معنا</span>.</span></span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span class="separator"><span class="separator"><span lang="ar-SA">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به</span>.</span></span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span class="separator"><span class="separator"><span dir="rtl" lang="ar-SA">ناسف حقا على التاخير وقمنا برفع طلب حضرتك للجهات المعنية لايصال المنتجات الناقصة وفريقنا يعمل على قضيتكم ،يرجى السماح لنا و سيتم اتخاذ الإجراء بأسرع وقت ممكن</span>.</span></span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span class="separator"><span class="separator">شكرا لتعاونكم </span></span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span class="separator"><span class="separator"><span lang="ar-SA">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة</span>.</span></span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span class="separator"><span class="separator"><span lang="ar-SA">أصدقائك،</span></span></span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span class="separator"><span class="separator"><span dir="rtl" lang="ar-SA">خدمة العملاء </span></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1533597