Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 13 Oct 2020 11:58:51 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dear team, <br>
<br>
Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/10/2020 3:42 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1577491] - Re: Your products are on the way<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1577491" rel="noreferrer">#1577491</a> raised by Mustak Ahmed ([email-masked]).</div>
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
<br>
Order Date : 07/10/2020<br>
<br>
Order ID: 6230978987<br>
Tracking ID: SD000157728</div>

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<br>
Assistance Required: Need Urgent Delivery<br>
<br>
Issue Description: The order was shipped from our side on 07/10/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
<br>
Regards,<br>
Shafeeque</div>

<div><span style="font-size:13px"> </span></div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 12 Oct at 8:00 AM <span class="separator">, Mustak Ahmed &lt;[email-masked]&gt; wrote: </span>

<div dir="auto"><span class="separator">I am waiting receive my order please deliver</span></div>
<span class="separator"> </span>

<div class="gmail_quote">
<div class="gmail_attr" dir="ltr"><span class="separator">On Wed, Oct 7, 2020, 10:50 PM Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>

<blockquote class="gmail_quote" style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex">
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				<td align="center" style="color:#1e1e1e;font-size:12px;padding:5px 0;line-height:18px;text-align:right"><span class="separator">Order number 6230978987 has been shipped. </span></td>
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						<td colspan=" 2" style="padding:15px 0 0 0"><span class="separator">Download our apps now</span></td>
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						<td align=" right" style="padding:5px 15px 0 0"><span class="separator"><a href="https://itunes.apple.com/ae/app/id1161312751" rel="noreferrer" target="_blank"><img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a> </span></td>
						<td align=" left" style="padding:5px 0 0 15px"><span class="separator"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" rel="noreferrer" target="_blank"><img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a> </span></td>
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						<td align=" right" style="padding:2px 10px 0 0"><span class="separator"><a href="https://itunes.apple.com/ae/app/id1161312751" rel="noreferrer" style="text-decoration:none;color:#202020" target="_blank">iPhone</a> </span></td>
						<td align=" left" style="padding:2px 0 0 10px"><span class="separator"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_en" rel="noreferrer" style="text-decoration:none;color:#202020" target="_blank">Android</a> </span></td>
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					<td align="left" style="line-height:28px;font-size:26px;text-align:left;font-family:'arial' , 'helvetica' , sans-serif;color:#333333"><span class="separator">Your products have been shipped. </span></td>
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					<td align="left" style="line-height:20px;font-size:16px;text-align:left;font-family:'arial' , 'helvetica' , sans-serif;color:#333333"><span class="separator">Hi mustak Ahmed, your order number is <span style="color:#00b9e5"><a href="https://www.maxfashion.com/sa/en/my-account/order/6230978987?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" rel="noreferrer" style="color:#00b9e5;text-decoration:none" target="_blank">6230978987</a></span>. </span></td>
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					<td align="left" style="line-height:20px;font-size:16px;text-align:left;font-family:'arial' , 'helvetica' , sans-serif;color:#333333"><span class="separator">The tracking number is <span style="color:#00b9e5"><a href="http://mypackage.carry.delivery/?cid=332333&amp;sid=1&amp;bc=SD000157728&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" rel="noreferrer" style="color:#00b9e5;text-decoration:none" target="_blank">SD000157728.</a></span> </span></td>
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						<div style="margin:0;padding:0;text-align:left;font-family:'helvetica' , 'arial' , sans-serif;font-size:14px;line-height:22px;color:#242428"><span class="separator">Order shipping to<br>
						<b>mustak Ahmed</b><br>
						sunbah82961, near wafi Sweet village name samba sabya road petrol pump al fala right sight jizan City Saudi Arabia<br>
						Jizan, Saudi Arabia<br>
						Mobile: +966 532730771 </span></div>
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						<b>Cash on Delivery</b></span></div>
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					<div><span class="separator"><strong>Order Details</strong> Consignment Number: 88887002362620201007 </span></div>
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						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0"><span class="separator">Description</span></div>
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						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0"><span class="separator">Shipped Quantity</span></div>
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							<td><span class="separator"><a href="https://www.maxfashion.com/sa/en/p/162331532?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" rel="noreferrer" style="text-decoration:none;padding:5px" target="_blank"><img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SS20ATT04BGREENDARK-SS20ATT04B-MXSS20261219_01-2100.jpg" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px"> </a> </span></td>
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						<td align="left" style="padding:15px" width="40%"><span class="separator"><span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600"><strong>MAX </strong> </span><br>
						<strong>Printed T-shirt with Round Neck and Short Sleeves </strong><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Green</span><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Size: 9-10 yrs </span> </span></td>
						<td align="center" style="padding:15px 10px 15px 10px;font-family:'arial' , 'helvetica' , sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600"><span class="separator"><span style="line-height:22px;font-size:14px;color:#3d4648">2 </span> </span></td>
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							<td><span class="separator"><a href="https://www.maxfashion.com/sa/en/p/162736813?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" rel="noreferrer" style="text-decoration:none;padding:5px" target="_blank"><img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/W20TGT22BGREYDARK-W20TGT22B-MXWN20290820_01-2100.jpg" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px"> </a> </span></td>
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						<strong>Printed Round Neck T-shirt with Long Sleeves </strong><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Grey</span><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Size: 13-14 yrs </span> </span></td>
						<td align="center" style="padding:15px 10px 15px 10px;font-family:'arial' , 'helvetica' , sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600"><span class="separator"><span style="line-height:22px;font-size:14px;color:#3d4648">1 </span> </span></td>
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							<td><span class="separator"><a href="https://www.maxfashion.com/sa/en/p/162760439?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" rel="noreferrer" style="text-decoration:none;padding:5px" target="_blank"><img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/WN20KDDR210CTGREENMULTISHADE-WN20KDDR210CT-MXWIN20080820_01-2100.jpg" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px"> </a> </span></td>
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						<td align="left" style="padding:15px" width="40%"><span class="separator"><span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600"><strong>MAX </strong> </span><br>
						<strong>Floral Print Round Neck Midi Tiered Dress with Long Sleeves </strong><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Green</span><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Size: XL </span> </span></td>
						<td align="center" style="padding:15px 10px 15px 10px;font-family:'arial' , 'helvetica' , sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600"><span class="separator"><span style="line-height:22px;font-size:14px;color:#3d4648">1 </span> </span></td>
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							<td><span class="separator"><a href="https://www.maxfashion.com/sa/en/p/162736812?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_en" rel="noreferrer" style="text-decoration:none;padding:5px" target="_blank"><img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/W20TGT22BGREYDARK-W20TGT22B-MXWN20290820_01-2100.jpg" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px"> </a> </span></td>
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						<strong>Printed Round Neck T-shirt with Long Sleeves </strong><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Grey</span><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Size: 11-12 yrs </span> </span></td>
						<td align="center" style="padding:15px 10px 15px 10px;font-family:'arial' , 'helvetica' , sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600"><span class="separator"><span style="line-height:22px;font-size:14px;color:#3d4648">1 </span> </span></td>
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						<strong>Floral Print Plunge Bra with Adjustable Shoulder Straps </strong><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Blue</span><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Size: 32B </span> </span></td>
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						<strong>Set of 5 - Solid Boyshorts Briefs with Elasticised Waistband </strong><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Pink</span><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Size: 22 </span> </span></td>
						<td align="center" style="padding:15px 10px 15px 10px;font-family:'arial' , 'helvetica' , sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600"><span class="separator"><span style="line-height:22px;font-size:14px;color:#3d4648">1 </span> </span></td>
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