Subject: New Reply Received - نقص في الطلب
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 12 Oct 2020 08:31:25 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  نقص في الطلب   Ticket comment <div>Dear Team, <br>
<br>
<br>
<br>
As per the system, this order was delivered in full. Please confirm that the item was dispatched from your end. <br>
<br>
Feel free to reach us for any further inquiries<br>
<br>
<br>
 <br>
Your friends Shipa Team <br>
<br>
Best Regards
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>12/10/2020 10:17 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1533433] - نقص في الطلب<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Team,</div>

<div dir="ltr">
<br>
Order Date : 25/09/2020<br>
<br>
Order ID: 9604698659<br>
Tracking ID: SD000094822<br>
Assistance Required: Need missing item<br>
<br>
Issue Description: Customer placed order for 15 items but as per the customer he/she has only received 14 items,<br>
<br>
Kindly confirm have you delivered this item 162161195 - - Giggles Textured Sleepsuit with Long Sleeves and Lace Detail as Warehouse confirmed that they have shipped it.<br>
<br>
Regards,</div>

<div dir="ltr">Shafeeque</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">في الأحد, 4 أكتوبر في 12:29 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; كتب: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span class="separator"><span dir="rtl" lang="ar-SA">مرحبا منى،</span>,</span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span class="separator"><span lang="ar-SA">شكراً لك على تواصلك معنا</span>.</span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span class="separator"><span dir="rtl" lang="ar-SA">تقبلي كامل اعتذارنا عن الإزعاج الذي تسببنا به</span>.</span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span class="separator"><span dir="rtl" lang="ar-SA">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية لايصال المنتج الناقص  و سيتم اتخاذ الإجراء بأسرع وقت ممكن</span>.</span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span class="separator"><span dir="rtl" lang="ar-SA">لا تترددي في الاتصال بنا للحصول على مزيد من المساعدة</span>.</span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span class="separator"><span lang="ar-SA">أصدقائك،</span></span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span class="separator"><span lang="ar-SA">خدمة العملاء </span></span></div>
</div>
</div>

<div dir="ltr">
<div> </div>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1533433