Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 03 Oct 2020 08:42:23 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.    Ticket comment <div>Dear team, <br>
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Kindly note that the subject order has been canceled because the delivery address is out of our serviceable area. <br>
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Best regards 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/10/2020 12:26 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1529480] -<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1529480" rel="noreferrer">#1529480</a> raised by دلال الفهيد ([email-masked]).</div>
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<div dir="ltr">Hi Team,<br>
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Problem Statement: What is the issue (Late Delivery) Courier Team<br>
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Order Date : 27/09/2020<br>
Order ID: 6228028839<br>
Tracking ID: S002416111784<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 29/09/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">On Tue, 29 Sep at 3:49 PM <span class="separator">, دلال الفهيد &lt;[email-masked]&gt; wrote: </span>

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<div dir="auto"><span class="separator">شركة الشحن رفضت توصيله لمنطقتي </span></div>

<div dir="auto"><span class="separator">الرجا توصيله بواسطة ارامكس او سمسا </span></div>

<div dir="auto"><span class="separator">شحنه 6227655176 و شحنه 6228028839</span></div>

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<div class="gmail_attr" dir="ltr"><span class="separator">في ثلاثاء، ٢٩ سبتمبر، ٢٠٢٠ في ٢:٤٦ م، كتب Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:</span></div>

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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"> 
<div dir="ltr" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> 
<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator">مرحبا دلال ,</span></div>

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<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> </div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator">شكرا لتواصلك معنا</span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> </div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator">نعتذر عن الازعاج الذي تسببنا به</span></div>

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<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator">يرجى العلم بان طلبك في طريقه اليك وسيتم توصيله اليك خلال 2-3 يوم  على عنوانكم المسجل : </span></div>

<div><span class="separator">القصيم الاسياح -عين بن فهيد</span></div>

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<div><span class="separator"><a href="mailto:[email-masked]" rel="noreferrer" style="font-family:'arial' , 'non-serif'" target="_blank">[email-masked]</a></span></div>

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<div><span class="separator">المملكة العربية السعودية (SA)</span></div>

<div><span class="separator">04-1-46</span></div>

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<div><span class="separator">أسياح</span></div>

<div><span class="separator">القصيم</span></div>

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<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator">شكرا لتعاونكم معنا.</span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"> </div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator">لا تتردد في التواصل بنا للحصول على مزيد من المساعدة.</span></div>

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<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator">اصدقائك</span></div>

<div dir="rtl" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span class="separator">فريق الدعم</span></div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1529480