Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 28 Sep 2020 12:02:58 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.    Ticket comment <div>Dear Team, <br>
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Kindly note that the order is set to be returned. <br>
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Best Regards
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<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>28/9/2020 12:28 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1523673] -<br>
 
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<div dir="ltr">Hi Team,<br>
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Problem Statement: What is the issue (Late Delivery) Courier Team<br>
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Order Date : 20/09/2020<br>
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Order ID: 6225683327<br>
Tracking ID: S002375359620<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 22/09/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">في الأثنين, 28 سبتمبر في 9:37 AM <span class="separator">, ماب الحمودي &lt;[email-masked]&gt; كتب: </span>

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<div class="gmail_attr" dir="ltr"><span class="separator">---------- Forwarded message ---------<br>
من: <strong class="gmail_sendername" dir="auto">ماب الحمودي</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>
Date: الأحد، ٢٧ سبتمبر، ٢٠٢٠ ١٠:٤٧ ص<br>
Subject:<br>
To: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span></div>

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<span class="separator">السلام عليكم</span>

<div dir="auto"><span class="separator">لم تصلني  الشحنة حتى الآن؟</span></div>
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<div dir="auto"><span class="separator">رقم الشحنه 88887001387120200922 </span></div>
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<div dir="auto"><span class="separator">رقم الطلب 6225683327</span></div>
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<div dir="auto"><span class="separator">تاريخ 20سبتمبر</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1523673