Subject: New Reply Received - لم استلم طلبيتي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 26 Sep 2020 11:36:40 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  لم استلم طلبيتي   Ticket comment <div>Dear team, <br>
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Kindly note that we tried to reach the customer multiple times to arrange delivery with him, however, he never responded to our calls.<br>
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Please check and advise further instructions.<br>
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Best regards 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/9/2020 1:48 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1520248] - لم استلم طلبيتي<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: What is the issue (Late Delivery) Courier Team<br>
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Order Date : 11/09/2020<br>
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Order ID: 6223312989<br>
Tracking ID: S002331710533<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 12/09/2020  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">في السبت, 26 سبتمبر في 1:20 PM <span class="separator">, فاطمه العنزي &lt;[email-masked]&gt; كتب: </span>

<div style="direction:rtl"><span class="separator">السلام عليكم ورحمه الله </span></div>
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<div style="direction:rtl"><span class="separator">لدي طلبيه وصلت حائل منذ 10ايام ولم يتواصل احد معي لتسليمها اريد تحويلها الى محافظة الشملي </span></div>
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<div style="direction:rtl"><span class="separator">‏تم شحن طلبك رقم 6223312989 للمنتج بنطال ليقنز سادة طويل بخصر مطّ... +3منتج/منتجات  AWB S002331710533. توقع التوصيل في 15-09-2020. تتبع الطلب </span></div>
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<div dir="rtl"><span class="separator">أُرسلت من الـ iPhone</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1520248