Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 15 Sep 2020 13:50:28 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.    Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#1F497D">Dear Mr Abhi </span></div>
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<div class="MsoNormal"><span style="color:#1F497D">         We don’t have pending click and collect parcel from costumer, this order # still in warehouse.</span></div>
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#3B3838'>Vener Adubal</span></b><span style="color:#1F497D"></span>
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<span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>MAX Arar1 (60141)</span><span style="color:#1F497D"></span>
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<span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Mob: +966 54 327 0619</span><span style="color:#1F497D"></span>
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<span lang="FR" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#767171'>Tel: +966 11 520 3167 | Ext : 5720</span><span style="color:#1F497D"></span>
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<div>From: Abhilash Kuttalam <br>
<b>Sent:</b> Tuesday, September 15, 2020 2:05 PM<br>
<b>To:</b> Max Arar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Alghamdi Mohammed &lt;[email-masked]&gt;; Nael Hussain &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1481990] - 6222154935</div>
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<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Please check and confirm if the parcel is available at the store
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<div class="MsoNormal">Customer has complained for not receiving the parcel. </div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Abhi</div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, September 15, 2020 1:22 PM<br>
<b>To:</b> Alghamdi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1481990] -</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: What is the issue (Late Shipping) Warehouse<br>
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Order Date : 07/09/2020<br>
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Order ID: 6222154935<br>
Tracking ID: NA<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: Customer placed order on 07/09/2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.<br>
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Customer is chasing us for his/her order so we request you to expedite the delivery ​.<br>
Regards,<br>
Shafeeque</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>في الأثنين, 14 سبتمبر في 8:53</span><span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span dir="LTR"></span><span dir="LTR"></span>
 PM <span class="separator">, <span lang="AR-SA" dir="RTL">رهف العنزي </span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<span lang="AR-SA" dir="RTL">كتب</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Contacted</span></div>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>ارجو النظر في طلبيتي </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style='font-family:"Helvetica",sans-serif;color:black'><span dir="RTL"></span><span dir="RTL"></span>، رقم طلبك هو  </span><span lang="AR-SA" style='font-family:"Helvetica",sans-serif;color:#00B9E5'>6222154935 </span><span lang="AR-SA" style='font-family:"Helvetica",sans-serif;color:black'>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1481990:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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