Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 10:04:14 +0000

Hi Mohammad shafeeque,  
  The following message composed by you on ticket 1426290 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Please take a look at ticket #1426290 raised by معاذ الكازمي ([email-masked]). 

Hi Team,  Problem Statement: Refund Not Proccessed  Order Date : 22/04/2020 

Order ID: 6485148058 Return Tracking ID: 45957060693;F1170D2  

Assistance Required:  Refund not processed  Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over all 4 items to the courier team.  but according to the hybris the refund has not  been process for items, So we request you to check under RMA 23857785 how many item has been received in our warehouse and process the refund.   Regards, Shafeeque