Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 07:26:47 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
<span style="-webkit-text-size-adjust: auto"> تم الذهاب لفرع المكان مول واسترجاعها لكن تم رفض استرجاع او استبدال هذا المنتج لانه تالف</span>
<div style="-webkit-text-size-adjust: auto; direction: rtl">علماً بأن التلف كان من استلام المنتج</div>
<div style="-webkit-text-size-adjust: auto; direction: rtl">ورفضت المسؤولة وقالت ردي على الايميل بأننا لسنا مسؤولين عن تلف الاونلاين</div>
<div style="-webkit-text-size-adjust: auto; direction: rtl">مالحل؟؟؟!!! </div>
<br style="-webkit-text-size-adjust: auto"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NjkzODI3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sczwJCMs7XBGKDGAAzQMab9EoXQHMESaCfO0GYsElBs" id="8CD4DD52-656A-49F5-B8C3-F0C72BE28A90" class="x-apple-edge-to-edge" title="null" style="-webkit-text-size-adjust: auto; width: calc(100% + 48px)"><br><br><div dir="ltr">لم يتم حل مشكلة القطعة التالفة حتى الآن؟؟!!!</div>
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<br>Begin forwarded message:<br><br>
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<div>From: chees cake &lt;[email-masked]&gt;<br><b>Date:</b> 30 July 2020 at 7:41:54 PM GMT+3<br><b>To:</b> Max &lt;[email-masked]&gt;<br><b>Subject:</b> <b>Re:  [#1311088] - Returns</b><br><br>
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<div style="direction: rtl">يعطيك العافية تم إرفاق المطلوب</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NjkzODI3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Sc_70DxiWqrYb6XHu7ycrFYBllZbFgB09Bm5_ueiRjk"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NjkzODI3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.E0h-AFdL0kME4SUfV7nEAZKEze900pogvteKTuxgeaU"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NjkzODI3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9QTJzF0On0OJO8frClWK_05kW_soc52vYxVsfO8H1fo"><br>
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<br><blockquote>On 30 Jul 2020, at 3:18 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="rtl" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right'><span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">مرحبا هيفاء،</span></div>
<div dir="rtl" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right'>
<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">شكراً لك على تواصلك معنا</span>.</div>
<div dir="rtl" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right'>
<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به</span>.</div>
<div dir="rtl" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right'><span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية لايصال المنتج الناقص سيتم اتخاذ الإجراء بأسرع وقت ممكن. وبالنسبة لارجاع يرجى تزويدنا بالاسم الكامل للمنتج التالف لنتمكن من خدمتكم </span></div>
<div dir="rtl" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right'>
<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word" dir="rtl">لا تترددي في الاتصال بنا للحصول على مزيد من المساعدة</span>.</div>
<div dir="rtl" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right'><span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">أصدقائك،</span></div>
<div dir="rtl" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right'><span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">خدمة العملاء </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1311088