Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Sep 2020 10:41:50 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Re:   Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MzMzNjc3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7E6ef3rnWhyIXf3Y6aOLWTfD4M08sNFrTLIG-X9bNDY"><br><br><div dir="rtl">هذا رقم الطلب المندوب من قبلكم لم يسلمني اي ايصال </div>
<div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في 01‏/09‏/2020 الساعة 3:33 م، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1276312</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1276312<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad shafeeque : </div>
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<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right">مرحبا بيسن،<br style="box-sizing: border-box">
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<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">شكراً لك على تواصلك معنا</span>.</div>
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<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به</span>.</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word" dir="rtl">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية  ونحتاج رقم الارجاع وايصاله مع تاريخ التسليم ويرجى تزويدنا به  ليتم ارجاع المبلغ بسرعة </span></div>
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<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة</span>.</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">أصدقائك،</span></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">خدمة العملاء </span></div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1276312