Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Aug 2020 10:26:57 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>
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<div style="direction: ltr">No please no need for voucher will you please refund the amount to the same card ... thats your fault not mine because if it out of stock at the same time of purchasing its should not excepted , on the other hand i pay in kuwaiti
 dinar not AED</div>
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<div style="direction: ltr">And you have to notice that your service is very bad and to late to send this answer and this is the last time to buying by online from your store</div>
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<div style="direction: ltr">Please... refund it as soon as u can<span id="ms-outlook-ios-cursor"></span>
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<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, August 27, 2020 1:53:19 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1428636] - Click &amp; Collect
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<div dir="ltr">Hi Sara,</div>
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<span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">​</span><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">Thank you for getting in touch with us.</span>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">The (Item Juniors 8-in-1 Activity Learning Cart) in your order ID8398796915 went out of stock, so we've  cancelled the order and the amount of AED 16.5 is refunded
 back to you in the form of a voucher</span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)"> 202008222121488398796915-02048-71817<br>
 you can use it to purchase again.</span></div>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">We apologise for the inconvenience caused and thank you for your patience.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Feel free to get in touch with us for further assistance</span></div>
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<div><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
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<span style="font-size:10.5pt; color:rgb(51,51,51)">The</span><span> </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span style="font-size:10.5pt; color:rgb(51,51,51)">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1428636