Subject: New Reply Received - تفاصيل الحساب للاسترجاع
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Aug 2020 19:45:36 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  تفاصيل الحساب للاسترجاع  Ticket comment <div>  تم الغاء طلبي واعطائي قسيمة مشتريات 
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<div>طلبت ان يرجع المبلغ بالحساب </div>
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<div>فطلب مني ان ازودكم بفرع البنك ورقم الحساب والايبان </div>
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<div>وتم تزويدكم به اكثر من مره وولم يتحول المبلغ بالحساب </div>
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<div dir="rtl">بنك الكويت الوطني فرع رأس السالمية <br>
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<div dir="rtl">· أسم الحساب:<br>
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<span style="-webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)">حساب التوفير</span>
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<div dir="rtl">· رقم حساب:<br>
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4644520100040006<br>
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<div dir="rtl">· رقم IBAN:<br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MTE1ODMwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.I1FtXfNe0p2UXiNAkeNFEi_7xqvRoUlm_cy30ha2yPA" id="8278CCAD-0A99-48FE-BDAF-B35DEF93D677" class="x-apple-edge-to-edge" title="null" style="width: calc(100% + 48px)">
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<div dir="ltr">Sent from my iPhone</div>
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<div>On Aug 26, 2020, at 10:32 PM, alsaffar ghadeer &lt;[email-masked]&gt; wrote:<br>
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<div style="direction: rtl">السلام عليكم </div>
<div style="direction: rtl">هذه تفاصيل الحساب</div>
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<div dir="rtl">· أسم الحساب:<br>
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<span style="-webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)">حساب التوفير</span>
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<div dir="rtl">· رقم حساب:<br>
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4644520100040006<br>
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<div style="direction: rtl"><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">تم ارسالها اكثر من مره </span></div>
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<blockquote>On Aug 26, 2020, at 3:36 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1420825</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1420825<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad shafeeque : </div>
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مرحبا ,</div>
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شكرا لتواصلك معنا</div>
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يرجى تزويدنا بمزيد من التفاصيل حول استفسارك لنتمكن من خدمتك باكمل وجه.</div>
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لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</div>
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اصدقائك</div>
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فريق الدعم</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043141158300'>0028e701-3ca4-4c8d-8b5e-aa862f581e35.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1420825