Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 10 Aug 2020 12:32:34 +0000

Hi Mohammad shafeeque,  
  The following message composed by you on ticket 1371079 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Please take a look at ticket #1371079 raised by عبدالله سلمان السبيعي ([email-masked]). 
   Hi Team,     Problem Statement:  BABYSHOP TEAM  Order Date : 07/08/2020  Order ID: 6214363236 Tracking ID: 00000080018053614 Assistance Required: Damaged Item Recieved  Issue Description: Customer emailed us informing that he/she received the item on 09/08/2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item.   Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Shafeeque