Subject: New Reply Received - Landmark Group
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jul 2020 06:39:58 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div>
<div dir="auto">6203706144رقم الطلب</div>
<div dir="auto"> كانت ٢١ منتج اللي طلبتها ب ٦٥٠ ريال واللي وصلتني فقط ١٠قطع والمقاسات مختلفه ووصلتني رساله منكم بانه في قطعه غير متوفره وتم الغائه وارجاع المبلغ ٣٦ريال اما باقي القطع ماوصلت ولا وصلني مبلغها ولا حتى لقيت رد من خلال الموقع او التويتر</div>
<div dir="auto">اريد ارجاع الطلبيه واسترجاع المبلغ بالكامل لانه الشحنه كلها غلط</div>
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<div dir="ltr" class="gmail_attr">في اثنين، ٢٧ يوليو، ٢٠٢٠ في ٩:٣١ ص، كتب Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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	<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>This email concerns your Customer Service case # 1328611</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Looking forward to your response.</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1328611<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Mohammad shafeeque : </div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>مرحبا تركي,</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px;background-color:rgb(253,253,252)'></div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>شكرا لتواصلك معنا</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>يرجى تزويدنا برقم الطلب وبمزيد من التفاصيل حول استفسارك لنتمكن من خدمتك باكمل وجه.</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>اصدقائك</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>فريق الدعم</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1328611