Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jul 2020 07:09:33 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">
<div>Good morning dears,</div>
<div>Kindly note that i visited my bank to file a claim as per suggested by your end for the transaction in which i made using my atm card and it was approved by my side but showed cancelled by your end.</div>
<div>The response I received from my bank was that the transaction was approved, kindly contact the merchant for a refund. </div>
<div>Your support is needed.</div>
<br>Sent from my Huawei phone</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Tue, Jul 7, 2020, 8:30 AM<br>To: [email-masked]<br>Subject: Re: [#1211580] - Click &amp; Collect<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="rtl" style="color:rgb( 24 , 50 , 71 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">مرحبا سارة،</div>
<div dir="ltr" style="color:rgb( 24 , 50 , 71 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right">
شكراً لك على تواصلك معنا.</div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right">
تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span dir="rtl">ناسف  على الازعاج لقد تم رفع طلب الى الفريق المعني ولكن يرجى رفع شكوى  بواسطة البنك ويرجى تزويدنا بكشف الحساب من تاريخ الخصم الى اليوم  لكي يتم خدمتكم .  </span></div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right">
<span dir="rtl">لا تترددي في الاتصال بنا للحصول على مزيد من المساعدة</span>.</div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right">أصدقائك،</div>
<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:14px;text-align:right"><span dir="rtl">خدمة العملاء </span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">1211580:1125156</span>

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043127269729'>Screenshot_20200714_100415.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043127269730'>IMG-20200714-WA0000.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1211580