Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 16 Jun 2020 13:10:58 +0000 (UTC)

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Delivery  Ticket comment <div><img src="https://4344065.app.netsuite.com/core/media/media.nl?id=5256819&amp;c=4344065&amp;h=33e9d3d4a754feee700b"></div>
  <table width="100%" border="0" cellspacing="2" cellpadding="2">
    <tbody>
<tr>
      <td>
        <div>
<b>Update for Case CAS000238670A - "Fwd: [#974029] - Delivery"</b>
          </div>
<div>delivered </div>
        <div>
          <font style="font-size:9px; font-family:Verdana,Arial,Helvetica,sans-serif"><br>
          <img src="http://content.netsuite.com/images/icons/crm/icon_updateCase.gif" align="absbottom">
          <a href="https://4344065.app.netsuite.com/app/site/crm/externalcaseresponsepage.nl?e=T&amp;compid=4344065&amp;id=12948744&amp;h=AAFdikaISBGbd8cWngDK3HyPZVhCFNulMk9obzvvTRd_uxxPnu8" rel="noreferrer">Click here to update the Case online</a><font color="#666666">, or reply to this email</font></font>
</div>
      </td>
    </tr>
  </tbody>
</table>
  <hr>
  <blockquote>
  <div>
    <b>Message History</b><br>
    <font color="#666666">
    </font>
</div>
</blockquote>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>-----Original Message-----<br>From: EMP329 Rama  Alsharif<br>Sent: 16/6/2020<br>Subject: Fwd: [#974029] - Delivery<br><br>delivered <br><br>-----Original Message-----<br>From: <br>Sent: 18/5/2020<br>Subject: Fwd: [#974029] - Delivery<br><br>
</div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="rtl">عميلنا العزيز.</div>
<div dir="rtl"> </div>
<div dir="rtl">نشكركم على التواصل معنا.</div>
<div dir="rtl"> </div>
<div dir="rtl">نعتذر عن الرد المتأخر على بريدك الإلكتروني ،حيث نتلقي الكثير من  الاستفسارات بسبب الوضع الحالي المستمر.</div>
<div dir="rtl">نعمل باستمرار على تحديث قسم " تحديثات الأعمال " ضمن صفحات "مركز المساعدة" الخاصة بنا ، نقترح عليك زيارة الصفحة للحصول على معلومات اخر التحديثات.</div>
<div dir="rtl"> </div>
<div dir="rtl">للشحن،</div>
<div dir="rtl">إذا كنت تتبع شحن وتوصيل طلبك ، فالرجاء زيارة قسم "تحديث الأعمال" على الموقع الالكتروني الخاص بنا للاطلاع على اخر تحديث لايام التوصيل لاستلام طلبك.</div>
<div dir="rtl">يمكنك أيضًا تتبع طلباتك ضمن "سجل الطلبات" في حسابك.</div>
<div dir="rtl"> </div>
<div dir="rtl">للإرجاع،</div>
<div dir="rtl">بسبب القيود الراهنة، يتعذر علينا مؤقتًا  استلام أي طلبات إرجاع.</div>
<div dir="rtl">الإمارات العربية المتحدة – يقبل الارجاع  إلى المتاجر حاليًا فقط في إمارة دبي والشارقة والفجيرة.</div>
<div dir="rtl">المملكة العربية السعودية - يقبل الارجاع  إلى المتاجر في جميع متاجرنا.</div>
<div dir="rtl">الكويت والبحرين - لا نقبل حاليًا الارجاع  بسبب القيود الرسمية. يُرجى دائما التحقق من "تحديثات الأعمال" ضمن صفحات مركز المساعدة للحصول على أحدث التحديثات.</div>
<div dir="rtl"> </div>
<div dir="rtl">نقترح عليك دائما مراجعة إالأسئلة الشائعة عن طريق زيارة مركز المساعدة على مواقعنا.</div>
<div dir="rtl"> </div>
<div dir="rtl">إذا لم نتكمن من الرد على استفسارك، من فضلك <a href="https://form.jotform.com/201033158259450?TicketID=1056810" rel="noreferrer">اضغط هنا </a><a href="https://form.jotform.com/201033158259450?TicketID=1056810" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=1056810 </a>واتباع التعليمات خطوة بخطوة لتزويدنا بمزيد من التفاصيل حول استفسارك.</div>
<div dir="rtl">رجاءا لا ترد على هذه الرسالة . يرجى النقر على الرابط أعلاه إذا كنت ترغب في الاتصال بنا مرة أخرى لاستفسارك.</div>
<div dir="rtl"> </div>
<div dir="rtl"> </div>
<div dir="rtl">أصدقائك ،</div>
<div dir="rtl">فريق الدعم</div>
<div dir="ltr">
<span>-</span>————</div>
<div dir="ltr">Dear Customer,</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for contacting us. </div>
<div dir="ltr"><br></div>
<div dir="ltr">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<div dir="ltr">We are constantly updating our “Business Update” section under our “Help Centre” pages, we suggest you to please visit the page for up to date information.</div>
<div dir="ltr"><strong dir="ltr">Deliveries</strong></div>
<div dir="ltr">If you are following up on your delivery, please visit the “Business Update” section on our websites for up to date delivery time frames.</div>
<div dir="ltr">You can also track your orders under “Order History” in your account.</div>
<div dir="ltr"><strong dir="ltr"><span class="caps">RETURNS</span></strong></div>
<div dir="ltr">Due to operational restraints, we are temporarily unable to process any return collections.</div>
<div dir="ltr">
<strong dir="ltr">United Arab Emirates</strong> – Return to stores are currently accepted only in the emirates of <strong><u dir="ltr">Dubai, Sharjah &amp; Fujairah</u></strong>.</div>
<div dir="ltr">
<strong dir="ltr">Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
<div dir="ltr">
<strong dir="ltr">Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints. Please keep on checking “Business Updates” under our Help Center pages for the most latest updates.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
<div dir="ltr"><br></div>
<div dir="ltr">If your query is not answered by above, please <a dir="ltr" href="https://form.jotform.com/201033158259450?TicketID=1056810" rel="noreferrer">click here</a> (<a dir="ltr" href="https://form.jotform.com/201033158259450?TicketID=1056810" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=1056810</a>) to and follow the step by step instructions to give us more details about your query.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">Support team</div>
<br>

</div>
<br><br>-----Original Message-----<br>From: CST000000006 Shipa Customer Customer<br>Sent: 18/5/2020<br>Subject: Fwd: [#974029] - Delivery<br><br><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div>
<span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Hi Team,</span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Problem Statement: Late Delivery</span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Order Date : 29/04/2020</span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Order ID: 6487101465</span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Tracking ID: S001119016406</span>
</div>
<div>
<span dir="ltr" style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><strong dir="ltr">Contact No: 0594240777</strong></span><strong><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'></strong><span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Assistance Required: Need Urgent Delivery</span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Issue Description: The order was shipped from our side on 01/05/2020  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Regards,</span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><span dir="ltr" style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Shafeeque</span>
</div>
</div>
<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Fri, 15 May at 12:45 PM
              <span class="separator">,  Splash &lt;[email-masked]&gt;  wrote:
              <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/974029" rel="noreferrer">#974029</a> raised by Cady Sh ([email-masked]).</div></div>
<div dir="ltr"><div dir="ltr">Hi Team,<br><br>Problem Statement: Late Delivery<br>Order Date : 29/04/2020<br>Order ID: 6487101465<br>Tracking ID: S001119016406<br>Assistance Required: Need Urgent Delivery<br><br>Issue Description: The order was shipped from our side on 01/05/2020  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br><br>Regards,<br>Shafeeque</div></div>
<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Thu, 14 May at 10:45 PM
              <span class="separator">,  Cady Sh &lt;[email-masked]&gt;  wrote:
              <div style="direction: rtl">متى بتردون علي و تحلون مشكلتي </div>
<div style="direction: rtl">طلبيتي عالقة ف الرياض ١٥ يوم ولا يردون بعد </div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 9 May 2020, at 10:18 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div>
<div dir="ltr"><div lang="en-US">
<div align="right"><span dir="rtl" lang="ar-SA">عميلنا العزيز،</span></div>
<div dir="rtl">شكرا لتواصلكم معنا.</div>
<div><br></div>
<div dir="rtl">نعتزر علي التأخر في الرد علي رسالتكم , نحن نتلقي  الكثير من الاستفسارات بسبب الوضع الحالي. </div>
<div><br></div>
<div dir="rtl">للمساعدة في الرد علي الاستفسارات بشكل أسرع ، قمنا بإضافة الأسئلة المتداولة والاكثر شيوعا أدناه.</div>
<div><br></div>
<div dir="rtl">للتوصيل: </div>
<div><br></div>
<div dir="rtl">إذا كنت تتابع توصيل طلبكم  ، فيرجى اعتبار الإطار الزمني للتسليم حسب البلد أدناه:</div>
<div dir="rtl"><br></div>
<div></div>
<table border="1" cellpadding="0" cellspacing="0" dir="ltr" style="margin-left: calc(8%); width: 92%"><tbody>
<tr>
<td dir="ltr"><span class="caps">UAE</span></td>
<td><span class="caps">KSA</span></td>
<td>Kuwait</td>
<td dir="ltr">Bahrain</td>
</tr>
<tr>
<td>5-7 days</td>
<td>10-14days</td>
<td>10-14days</td>
<td dir="ltr">3-5 days</td>
</tr>
</tbody></table>
<div><br></div>
<div dir="rtl">إذا كنت قد شحن  طلباتك خلال المدة المذكورة أعلاه ، فإننا نطلب منك الانتظار حتى توصيل الطلب . لمزيد من التفاصيل يرجى زيارة مركز المساعدة.</div>
<div><br></div>
<div><br></div>
<div dir="rtl">للإرجاع :</div>
<div><br></div>
<div dir="rtl">إذا كنت تريد إرجاع منتج او اكثر  ، فيرجى ملاحظة أنه يمكنك بدء طلب إرجاع عن طريق تسجيل الدخول إلى حسابك واتباع الخطوات الموجودة في صفحة تفاصيل الطلب. يمكنك التحقق من مزيد من التفاصيل في مركز المساعدة.</div>
<div><br></div>
<div dir="rtl">ملاحظة – تستغرق خدمة الشحن من 7 إلى 10 أيام عمل لتحصيل المتجات المراد ارجاعها  من عنوانك.</div>
<div><br></div>
<div dir="rtl">ملاحظة – لا تتوفر خيارات الارجاع  إلى المتجر مؤقتًا نظرًا لإغلاق المتاجر.</div>
<div><br></div>
<div dir="rtl">نقترح عليك الرجوع إلى الأسئلة الشائعة من خلال زيارة مركز المساعدة على مواقعنا.</div>
<div><br></div>
<div><br></div>
<div dir="rtl">نأمل حل استفسارك.</div>
<div><br></div>
<div><br></div>
<div dir="rtl">إذا لم يتم الرد على استفسارك أعلاه ، ير<a href="https://form.jotform.com/201033158259450?TicketID=974029" rel="noreferrer">جى الضغط هنا</a>
</div>
<div align="right" dir="ltr">
<a dir="ltr" href="https://form.jotform.com/201033158259450?TicketID=974029" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=974029</a> </div>
<div dir="rtl">واتباع التعليمات خطوة بخطوة لتزويدنا بمزيد من التفاصيل حول استفسارك.</div>
<div dir="rtl">رجاءا لا ترد على هذا الرسالة . يرجى الضغط  على الرابط أعلاه إذا كنت ترغب في الاتصال بنا مرة أخرى لاستفسارك.</div>
<div align="right" dir="ltr"> </div>
<div align="right"><span dir="rtl" lang="ar-SA">أصدقائك،</span></div>
<div align="right"><span dir="rtl" lang="ar-SA">فريق الدعم</span></div>
</div></div>
<span><i dir="ltr"></i></span>
</div>
<div dir="ltr">Dear Customer,</div>
<div>Thank you for contacting us. </div>
<div dir="ltr">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<div dir="ltr">To help resolve your query faster, we have added frequently asked questions below.</div>
<div dir="ltr"><strong dir="ltr"><span class="caps">DELIVERY</span></strong></div>
<div dir="ltr">If you are following up on your delivery, please find country wise delivery time frame below:</div>
<div dir="ltr"><br></div>
<table border="1" cellpadding="0" cellspacing="0" dir="ltr" style="margin-right: calc(16%); width: 84%"><tbody>
<tr>
<td><span class="caps">UAE</span></td>
<td><span class="caps">KSA</span></td>
<td>Kuwait</td>
<td>Bahrain</td>
</tr>
<tr>
<td>5-7 days</td>
<td>10-14days</td>
<td>10-14days</td>
<td dir="ltr">3-5 days</td>
</tr>
</tbody></table>
<div><br></div>
<div dir="ltr">If you have placed your orders within the duration above, we would request you to please wait for delivery. For more details please visit our <span class="caps">HELP</span> <span class="caps">CENTRE</span> pages.</div>
<div dir="ltr"><strong dir="ltr"><span class="caps">RETURNS</span></strong></div>
<div dir="ltr">If you want to return an item/s, please note you can initiate a return request by logging in to your account &amp; following the steps in your order details page. You can check more details in our <span class="caps">HELP</span> <span class="caps">CENTRE</span> pages.</div>
<div dir="ltr">Note – Courier will take <strong dir="ltr">7-10 business days </strong>to collect your returns from your address.</div>
<div dir="ltr">Note – Return to store options is temporarily unavailable due to stores closed across countries.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
<div dir="ltr">We hope we have resolved your query. </div>
<div dir="ltr">If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=974029" rel="noreferrer">click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=974029" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=974029</a>) to and follow the step by step instructions to give us more details about your query.</div>
<div dir="ltr">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The support team</div>
<div></div>
<br>

</div>
</div></blockquote>
</blockquote></div>
            </span>
</blockquote>
           </div>
</div>
            </span>
</blockquote>
           </div>
</div>

<br>

</div>
<br><br>

  

  <hr>
  <table width="100%" border="0" cellspacing="0" cellpadding="0">
    <tbody>
<tr>
      <td align="right">
        <font style="font-size:9px; font-family:Verdana,Arial,Helvetica,sans-serif; color:#999999">Carry DMCC is powered by <a href="http://www.netsuite.com/" style="color:#999999" rel="noreferrer">NetSuite</a> � One System. No Limits.</font>
      </td>
    </tr>
  </tbody>
</table>
  
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/974029