Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 26 May 2020 00:28:54 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: rtl"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMjcxOTE2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yiRx06eflsvfoy8P0M-WW83eQqt1ogISoX5y4aMaEs8"></div>
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<div style="direction: rtl">جميع القطع اخذها ارامكس تاريخ 19/3/2020</div>
<div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في 25‏/05‏/2020 الساعة 5:22 ص، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 690776</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 690776<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad shafeeque : </div>
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<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">مرحبا الاء,</div></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'><div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">
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<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">شكراً لك على تواصلك معنا</span>.</div>
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<span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">تقبلي كامل اعتذارنا عن الإزعاج الذي تسببنا به</span>.</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">يرجى العلم بأنه حسب البيانات المسجلة لدينا لم يتم استلام المنتجات وفي حال ارجاعه يرجى تزويدنا بايصال الارجاع واسماء المنتجات التي سلمتم الى المندوب  <span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"> من الطلبين  6467844307 ،6467540304 يرجى لنتمكن من خدمتكم  ,</span></span></div>
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<span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">لا تترددي في الاتصال بنا للحصول على مزيد من المساعدة</span>.</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">أصدقائك،</span></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">خدمة العملاء </span></div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/690776