Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Mar 2020 18:28:54 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team, <br>
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Kindly note that Seihat is a restricted area due to Coronavirus and we cannot arrange the delivery there. <br>
 
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<span class="labelnormal"><span class="labelname_sf">Best regards,<br>
<br>
Yazan Alkhateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>27/3/2020 3:33 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#572741] - Delivery<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/572741" rel="noreferrer">#572741</a> raised by لطيفه الخالدي ([email-masked]).</div>
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<div dir="ltr">Hi Team,<br>
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Problem Statement: Late Delivery<br>
Order Date : 18/03/2020<br>
Order ID: 6470820629<br>
Tracking ID: S000641010312 - S000641794443<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 19/03/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">On Fri, 27 Mar at 4:30 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl">مرحبا لطيفه ,</div>

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<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"> </div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right">
<span lang="ar-SA">شكراً لك على تواصلك معنا</span>.</div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right">
<span lang="ar-SA">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به</span>.</div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right">
<span lang="ar-SA">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء بأسرع وقت ممكن</span>.</div>

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<span lang="ar-SA">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة</span>.</div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span lang="ar-SA">أصدقائك،</span></div>

<div dir="rtl" style="margin-top:0.49cm;margin-bottom:0.49cm;line-height:100%;text-align:right"><span lang="ar-SA">خدمة العملاء </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/572741