Subject: New Reply Received - Conversation with Ragreen007
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 Mar 2020 17:57:20 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  Conversation with Ragreen007  Ticket comment <div>Dear All, 
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The customer's mobile number has been updated as requested. <br>
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Best regards <br>
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>21/3/2020 8:23 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#552587] - Conversation with Ragreen007<br>
 
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<div>Hi Team,<br>
<br>
Problem Statement: Contact update<br>
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Order Date : 13/03/2020<br>
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Order ID: 6469767306<br>
Tracking ID: S000617865924<br>
Contact No: 0568649453<br>
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Assistance Required: Change customer's contact No.<br>
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Issue Description: Customer wants to be contacted on 0568649453 for delivery.<br>
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Regards,<br>
Shafeeque<br>
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<blockquote class="freshdesk_quote">On Sat, 21 Mar at 8:22 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/552587" rel="noreferrer">#552587</a> raised by Mojtaba Yousof ([email-masked]).</div>
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<div dir="ltr">​Hi Team,</div>

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Problem Statement: ​Contact update<br>
<br>
Order Date : ​13/03/2020<br>
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Order ID: ​6469767306<br>
Tracking ID: S000617865924</div>

<div dir="ltr">Contact No: 0568649453<br>
​<br>
Assistance Required: ​Change customer's contact No.</div>

<div dir="ltr">
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Issue Description: Customer ​wants to be contacted on 0568649453 for delivery.<br>
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<br>
Regards,</div>

<div dir="ltr">Shafeeque</div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 21 Mar at 8:17 PM <span class="separator">, Mojtaba Yousof &lt;[email-masked]&gt; wrote: </span>

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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Mojtaba Yousof</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>السلام عليكم</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">08:03 PM, 21st Mar</div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Abhishek</div>
		<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_1cb9358e759255cf4353641559100a64ee6554695e5e334540a2539bb03abebc/img_1584662154358.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>Hi, Thank you for contacting us. My name is Abhishek. How may I help you?</div>
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		<div style="color:#999999;font-size:11px">08:06 PM, 21st Mar</div>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Mojtaba Yousof</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>عندي سلعه لم تصل الى الآن</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">08:07 PM, 21st Mar</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div> مرحبا معك شفيق يسرني ان اساعدك </div>
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		<div style="color:#999999;font-size:11px">08:08 PM, 21st Mar</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div> الرجاء تزويدنا برقم الطلب حتى نتمكن من خدمتكم على اكمل وجه</div>
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		<div style="color:#999999;font-size:11px">08:08 PM, 21st Mar</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Mojtaba Yousof</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>6469767306</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">08:09 PM, 21st Mar</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>تبعا لبيانات فريق الشحن تمت محاولة التوصيل ولكن ليس هناك رد وسيتم اعادة التوصيل مرة اخرى خلال 1-3 يوم</div>
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		<div style="color:#999999;font-size:11px">08:13 PM, 21st Mar</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>هل لحضرتك أي استفسار آخر يمكنني مساعدتك به؟</div>
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		<div style="color:#999999;font-size:11px">08:13 PM, 21st Mar</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Mojtaba Yousof</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>لم يتم التواصل</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">08:14 PM, 21st Mar</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Mojtaba Yousof</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>قد يكمون هناك خطأ في الرقم</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">08:14 PM, 21st Mar</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Mojtaba Yousof</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>0568649453</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">08:14 PM, 21st Mar</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Mojtaba Yousof</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>اعتقد يوجد خطأ في رقم الجوال</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">08:14 PM, 21st Mar</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>الرجاء تزويدنا بالبريد الاكتروني المسجل لكي يتم خدمتكم في أكمل وجه</div>
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		<div style="color:#999999;font-size:11px">08:15 PM, 21st Mar</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Mojtaba Yousof</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>[email-masked]</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">08:15 PM, 21st Mar</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>سيتم رفع القضية الى الجهة المعنية وسيتم استلام الرسالة لحضرتك عبر البريد المسجل  </div>
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		<div style="color:#999999;font-size:11px">08:16 PM, 21st Mar</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">Mojtaba Yousof</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>شكرا لك</div>
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		<div style="color:#999999;font-size:11px;margin-left:33px">08:16 PM, 21st Mar</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>كان من دواعي سروري مساعدتكم. </div>
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		<div style="color:#999999;font-size:11px">08:16 PM, 21st Mar</div>
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		<td style="text-align:center"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/open/conversation/336082688668013" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></td>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/552587