Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 10:05:06 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           01:46 PM, 16th Mar                     User                    good afternoon           01:47 PM, 16th Mar                     User                    i have concerned regarding my order           01:47 PM, 16th Mar                   Mohammad                    Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            01:51 PM, 16th Mar                     User                    hey           01:51 PM, 16th Mar                     User                    i have order online           01:51 PM, 16th Mar                   Mohammad                   yes           01:52 PM, 16th Mar                     User                    Order #7673061146           01:52 PM, 16th Mar                     User                    i cancelled it           01:52 PM, 16th Mar                     User                    but i want to reactivate it and put all the items in the basket           01:52 PM, 16th Mar                     User                    as i want to add more items           01:52 PM, 16th Mar                     User                    can you please add all the items again the basket? and can i add more items?           01:53 PM, 16th Mar                     User                    hello?           01:55 PM, 16th Mar                   Mohammad                   Sorry we are not able to eactivate the order after cancellation           01:55 PM, 16th Mar                   Mohammad                   We are not having access to change in customer's account           01:56 PM, 16th Mar                     User                    ooh so i need to order it again?           01:56 PM, 16th Mar                   Mohammad                   Kindly add it to the basket and place again           02:00 PM, 16th Mar                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           02:04 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/532463